What does shipping cost you?
Shipping costs depend on order weight and destination. They will be calculated during check out. However free items don’t qualify for free shipping and as we are sourcing our products from multiple vendors around the world, and we want to keep the costs low, packages may arrive in separate units.
What about custom fee’s?
In the unlikely case, that the customs got hold of an item and asking for fee’s to pay up on the regular price, the customer is liable to cover those occurring fee’s.
In the unlikely event, your items won’t arrive at your door, check the following things:
- Check our website to track your order, using the supplied tracking number.
- If it is marked as delivered:
- Has one of your flat mate picked up your item?
- Is there a similar address nearby, where it could have been mistakenly delivered to?
- Call you r post-office and ask them about your package
- If those steps were unsuccessful, don’t hesitate and immediately reach out to our customer support team. We’ll respond quickly and get the issue sorted!
- Due to the COVID-19 situation, shipping time may be longer according the situation in the receiving country and current regulations.
- These estimates change daily according the developments of the COVID-19 situation.
- We will keep you updated with any changes.
For your order to reach your door steps, it has 2 stages:
- Order Processing (2-5 business days)
- Shipping your Order from our warehouse to your country
Shipping Times for different countries
|Shipping Method||Country||Estimated Shipping Time|
|Premium Tracked Shipping||UK||8-12 business days|
|Germany||9-14 business days|
|France||13-20 business days|
|Italy||9-14 business days|
|US||9-15 business days|
|Regular Tracked Shipping||US||18-24 business days|
|UK||11-17 business days|
|France||14-20 business days|
|Germany||10-16 business days|
|Italy||10-16 business days|
|Spain||21-29 business days|
|Netherlands||10-16 business days|
|Belgium||10-16 business days|
|Luxembourg||10-16 business days|
|Ireland||12-18 business days|
|Bulgaria||13-20 business days|
|Croatia||12-19 business days|
|Czech Republic||11-17 business days|
|Estonia||12-18 business days|
|Finland||14-20 business days|
|Hungary||12-18 business days|
|Latvia||12-18 business days|
|Lithuania||15-22 business days|
|Malta||12-18 business days|
|Poland||10-16 business days|
|Portugal||14-20 business days|
|Romania||12-18 business days|
|Slovakia||12-18 business days|
|Slovenia||12-16 business days|
|Sweden||10-15 business days|
|Austria||12-18 business days|
|Denmark||10-15 business days|
|Australia||12-18 business days|
|Brazil||30-37 business days|
|Canada||25-40 business days|