Shipping Rates & Policies

What does shipping cost you?

Shipping costs depend on order weight and destination. They will be calculated during check out. However free items don’t qualify for free shipping and as we are sourcing our products from multiple vendors around the world, and we want to keep the costs low, packages may arrive in separate units.

What about custom fee’s?

In the unlikely case, that the customs got hold of an item and asking for fee’s to pay up on the regular price, the customer is liable to cover those occurring fee’s.

Missing package(s)?

In the unlikely event, your items won’t arrive at your door, check the following things:

  • Check our website to track your order, using the supplied tracking number.
  • If it is marked as delivered:
    • Has one of your flat mate picked up your item?
    • Is there a similar address nearby, where it could have been mistakenly delivered to?
    • Call you r post-office and ask them about your package
  • If those steps were unsuccessful, don’t hesitate and immediately reach out to our customer support team. We’ll respond quickly and get the issue sorted!

Shipping Times:

  • Due to the COVID-19 restrictions, shipping time may be longer according the situation in the receiving country and current regulations.
  • These estimates change daily according the developments of the COVID-19 situation.
  • We will keep you updated with any changes.

For your order to reach your door steps, it has 2 stages:

  • Order Processing (2-7 business days)
  • Shipping your Order
Shipping MethodCountryEstimated Shipping Time
Premium Tracked ShippingUK8-12 business days
Germany9-14 business days
France13-20 business days
Italy9-14 business days
US9-15 business days
Regular Tracked ShippingUS18-24 business days
UK11-17 business days
France14-20 business days
Germany10-16 business days
Italy10-16 business days
Spain21-29 business days
Netherlands10-16 business days
Belgium10-16 business days
Luxembourg10-16 business days
Ireland12-18 business days
Bulgaria13-20 business days
Croatia12-19 business days
Czech Republic11-17 business days
Estonia12-18 business days
Finland14-20 business days
Hungary12-18 business days
Latvia12-18 business days
Lithuania15-22 business days
Malta12-18 business days
Poland10-16 business days
Portugal14-20 business days
Romania12-18 business days
Slovakia12-18 business days
Slovenia12-16 business days
Sweden10-15 business days
Austria12-18 business days
Denmark10-15 business days
Australia12-18 business days
Brazil30-37 business days
Canada25-40 business days

We wish you a pleasant shopping experience!

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